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The Orbitlink service
has (4) service levels to choose from.
They are:
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400 Kbps |
Solo |
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640 Kbps |
Solo |
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800 Kbps |
Solo or
Biz Pro |
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1000 Kbps |
Biz Pro |
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The main difference in the 4 levels of service is in the number of users
supported and the amount of throughput allowed. The 800 kbps and 1 mbps
speeds are designed to support higher burst speeds however users should
note that the download speed represent the off-peak speed.
Downloads
The Internet is a shared environment and the speed of the Internet itself
is affected by the amount of use experienced at any given moment. Download
speeds on our system also vary based on network loading conditions but
are generally available at the published rate. Often they are faster than
rated, and sometimes a little slower. All speeds are divisible by the
number of users. For example, the 800K service with 2 concurrent users
(users downloading at the exact same time) will deliver to each user about
400 kbps. Additional users will cause the service to be divided among
the users, as soon as one users download is finished, available bandwidth
is then allocated to the remaining user(s). The download (receive) speed
represents the off-peak speed. During peak periods the speed may drop
to around 30% of the maximum off-peak speed.
Uploads
This is an asymmetrical service, meaning that proportionately most of
the bandwidth is used for downloads with a minimum amount dedicated to
uploads. Uploads can reach a maximum speed of 128 Kbps. Most of the time
the upload speeds range from about 30 Kbps to 80 Kbps. Upload speeds are
based on the protocol and payload size of the transmission. HTTP protocol
traffic receives the lowest priority, because the system is not designed
as or sold for use as a host or web server solution. URL requests (web
page requests) which use HTTP, are so small that the bandwidth does not
really affect their speed. HTTP is therefore normally allocated speeds
as low as 25 Kbps. FTP is allocated the highest priority and will receive
a higher bandwidth allocation. The figure for upload speed (transmit)
represents the clock cycle frequency at which the signal is transmitted.
After taking into account satellite and TCP/IP overheads the corresponding
burst speed is comparable to 90kbps, with sustained average off-peak speeds
of 48kbps and average peak minima of 32kbps. It should be noted that the
route uses V42 compression (similar to that used in modems) which will
increase throughput for non compressed files.
General
Orbitlink exclusively uses the Hughes Network Systems satellite network
for upload and download satellite resources. Orbitlink does not make any
specific performance or SLA guarantees beyond what is available from Hughes
Network Systems. Not directly related to speed, latency can be an issue
with satellite transport. If your application is particularly sensitive
to latency, satellite may not work for you. Applications known to have
latency issues include interactive gaming, VoIP, and the heavy use of
shared-folder or database applications or terminal emulators that do not
employ local echo.
Limitations of Use
While the service excels at many Internet tasks a combination of high
latency and limited upload (outbound) speeds of up to 128K make it unsuitable
for the following tasks.
Web hosting service
Public E-mail or MX service
VPN Hosting
Internet Gaming
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